Turnaround times on most products
Delivery time from placement of an order is normally 5-6 working days on most orders. Turnaround starts from order confirmation, payment and receipt of correct artwork or approval of proof. If order confirmation and payment occurs after 1pm the order will be processed the following day incurring an extra day of production/shipping. On larger orders these times might increase. If you have an order which has a tight deadline please contact us prior to ordering.
|Order Placed||Order Generally Delivered|
|Monday by 1pm||Tuesday following week|
|Tuesday by 1pm||Wednesday following week|
|Wednesday by 1pm||Thursday following week|
|Thursday by 1pm||Thursday following week|
|Friday by 1pm||Friday following week|
We offer a faster turnaround on banners which are printed on our smaller format machines. Normally we can have these delivered to you within a couple of days. If order confirmation and payment occurs after 3pm the order will be processed the following day incurring an extra day of production / shipping
If for whatever reason the courier fails to deliver your items on time Colourbanners will not be held responsible. Please ensure when ordering that you give us your correct shipping address as once your order is in the system it is very difficult for us to change this. Please also make sure that there is somebody at the address to sign for your shipment. Normally the courier will try 2 times to deliver, after the 2nd failed attempt you may have to personally collect from the couriers depot or arrange alternative delivery options. We currently use TNT as our preferred couriers.
Signing for Deliveries
Couriers will ask for a signature on delivery. Please check all goods before signing for them. Goods signed for are deemed to be ‘delivered as correct and in good condition’ and it can be very difficult for us to assist on any missing or damaged items at a later time